LEO ANDRADEPERSONAL SITE / EST. 2026Selected work
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02 / EXPERIENCE

A CLOSER LOOK / LEO ANDRADE

Built through work.
Not just titles.

My career has crossed job sites, customer sales, manufacturing, marketing, and IT services. The common thread is learning the business, earning trust, and taking on responsibility.

THE FULL STORY↓ SCROLL TO EXPLORE

THE PROFESSIONAL JOURNEY

What I did.
What it taught me.

A chronological account of my work, including my current official title—IT GRC Analyst—and the customer, marketing, development, and business responsibilities that continue alongside it.

01EARLY CAREER

United States · Field and job-site work

Construction & Skilled Trades

I followed my family's trade into construction, taking on physical work across several specialties. That included two years working as a safety carpenter in Manhattan. The days could be long: I often woke at 5 a.m. for a 7 a.m. start and got home around 7 or 8 p.m. On one occasion I stayed to help with complications, arrived home after 11 p.m., and went back to work the next day. That experience taught me both the commitment construction can demand and the complexity of coordinating the stages and trades behind a finished structure.

Representative responsibilities

  • 01Landscaping, hardscaping, painting, and drywall/sheathing work
  • 02Residential carpentry and job-site safety carpentry
  • 03Hands-on problem solving, tools, materials, and coordination on active sites
What that experience added

Respect for the work behind an outcome. Every stage has its own complexity, and a project works only when the stages connect.

02A DELIBERATE CHANGE

New Jersey · Customer-facing sales

Digital Marketing Sales

I made a conscious decision to work on my communication skills. I was naturally quiet, so I entered sales in an unfamiliar field and learned how to approach customers, listen, explain services, and handle conversations that once made me uncomfortable. Getting there often meant taking two trains and a bus.

Representative responsibilities

  • 01Selling digital marketing services and communicating their value
  • 02Customer conversations, listening, follow-up, and handling objections
  • 03Developing the confidence to work with people from different backgrounds
What that experience added

Communication is a learned skill. The willingness to be uncomfortable can turn a weakness into a useful capability.

03END-TO-END RESPONSIBILITY

Granite manufacturing · Sales, bidding, marketing, and operations

Countertop & Cabinet Sales, Bids & Marketing

I was responsible for bids and marketing as well as customer sales at a granite manufacturing business. I closed an apartment-building contract worth more than $300,000 and sold complete kitchen and bathroom projects worth tens of thousands. I contacted customers, visited sites for measurements, calculated prices, coordinated practical steps, and sometimes helped with delivery. I became a trusted support to the manager, and customers gave me thank-you cards and tips.

Representative responsibilities

  • 01Responsible for bids, including an apartment-building contract worth over $300,000
  • 02Sold complete kitchen and bathroom projects worth tens of thousands
  • 03Customer contact, site measurements, calculations, and practical follow-through
  • 04Marketing responsibilities alongside sales
  • 05Sometimes assisted with deliveries and handling stone slabs
  • 06Built customer relationships recognized with thank-you cards and tips
What that experience added

A customer experiences the entire project, not separate departments. I learned to take responsibility for how the pieces come together.

04ENTERING IT SERVICES

Infradapt · Managed IT services

Marketing Coordinator

A long-standing interest in technology brought me into a marketing role at a managed-services provider. The early work centered on building and executing campaigns with the sales team, understanding services and audiences, and improving the ways the organization communicated its capabilities.

Representative responsibilities

  • 01Planning and executing marketing campaigns in coordination with sales
  • 02Developing web content, landing pages, and audience-specific messaging
  • 03Supporting events and customer engagement
  • 04Learning the services and commercial model behind the messaging
What that experience added

Marketing gets stronger when you understand the service, the customer, and the work required to deliver it.

05SECURITY AND ACCOUNTABILITY

Infradapt · Previous formal role

Compliance Manager

As my responsibilities expanded beyond marketing, I took on compliance-management work. Policies, customer assurance, security questions, risk assessments, and frameworks strengthened my attention to accuracy and defensible decisions while I completed formal cybersecurity study and certifications.

Representative responsibilities

  • 01Customer security reviews and cyber-insurance questionnaires
  • 02Policy writing, review, and practical requirements guidance
  • 03Risk assessments and cybersecurity-framework mapping
  • 04Connecting technical requirements with operational realities
What that experience added

Good judgment requires evidence and a practical understanding of what a business can demonstrate and sustain.

06CURRENT RESPONSIBILITIES

Infradapt · Current official title / broad cross-functional responsibilities

IT GRC Analyst

My current official title is IT GRC Analyst. Alongside governance and risk work, I continue to contribute to marketing, sales enablement, web development, campaign strategy, customer-facing work, quoting, and emerging AI initiatives. I research buyer psychology and how business owners make decisions, and use changes in legislation or external requirements to develop campaigns that address real customer obligations. The work reaches beyond one department, but the title is not a claim of formal authority over those functions.

Representative responsibilities

  • 01Current governance and risk responsibilities, including assessments, customer assurance, and policies
  • 02Marketing campaigns and positioning informed by accurately understood regulatory changes
  • 03Research into buyer psychology, business-owner motivations, and decision-making
  • 04Web development, industry-focused messaging, and analytics
  • 05Customer discovery, RFP support, quotes, and vendor coordination
  • 06Built and presented a webinar associated with three client wins
  • 07Developing a custom QuoteWerks front end (in progress) and supporting AI initiatives
What that experience added

I care less about a title than results across the whole process: understand the real problem, make a grounded recommendation, and follow through.

WHERE THIS EXPERIENCE POINTS

Understand the market.
Then make it actionable.

I have worked on the construction side of a job, the customer-facing side of a sale, the marketing behind a service, and the technical and governance questions that influence a business decision.

That experience makes me especially interested in what happens before and around sales execution: deciding which problems to pursue, understanding what a market needs, shaping an offering, and building the resources that allow a team to deliver it.

I value customer exposure, technical substance, and the opportunity to own a problem from research to a useful result.

CAPABILITIES IN CONTEXT

Different skills.
One practical purpose.

I don't claim to be a specialist in every discipline I've worked in. The value comes from knowing how the pieces affect one another.

BUSINESS

Customer and commercial understanding

Direct sales, a $300K+ commercial contract, residential project sales, bids, discovery, and sustained study of buyer psychology.

TECHNOLOGY

Technical and risk judgment

A completed cybersecurity diploma, CompTIA certifications, current IT GRC responsibilities, and web development.

EXECUTION

Building the means to deliver

From field measurements and deliveries to campaigns, interactive experiences, and internal tools—working through the steps required to deliver.

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NEXT / SELECTED WORK

The evidence is
in the examples.

A closer look at projects, practical contributions, and work currently under development.

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